Antecedent Configuration of Digital Servitization Transformation in Manufacturing Enterprises:Based on the Theoretical Framework of Technology-organization-environment-process
Accelerating the transformation and upgrading of the manufacturing industry is an important link towards the high-end of the global manufacturing value chain.The current transformation of the manufacturing industry is facing the dilemma of dual-lag in digitalization and servitization,and the concept of digital servitization interprets the coupling relationship between digitalization and servitization.Based on the technology-organization-environment-process(TOEP)theoretical framework,using the Fuzzy Set Qualitative Comparative Analysis(fsQCA)method,the strategic choices and path dependencies of digital servitization transformation in the manufacturing industry were explored.The research results are as follows.Firstly,a single factor cannot promote the digitalization of manufacturing enterprises.Secondly,the digitalization of manufacturing enterprises is achieved through multiple paths,reflecting the principle of"different paths lead to the same goal".
digital servitizationthe theoretical framework of technology-organization-environ-ment-processconfiguration pathdigital plat-forms