Impact of Financial Technology on the Operational Performance of Commercial Banks
Based on a sample of 17 commercial banks in China from 2016 to 2022,a panel data model was constructed to empirically examine the impact of FinTech on the operational performance of these banks.It is found that there exists a nonlinear positive relationship between FinTech investments and the operational performance of commercial banks.Heterogeneity tests indicate that,the level of FinTech investment among the'Big Five'state-owned banks(Agricultural Bank of China,Bank of China,Industrial and Commercial Bank of China,Construction Bank of China,and Bank of Communications)is insufficient to significantly enhance their operational performance present,.Conversely,city commercial banks and joint-stock banks have seen their performance levels considerably boosted through FinTech investments.Looking ahead,different types of commercial banks should pay close attention to the impact of FinTech investments on their operational performance given their unique circumstances.They are encouraged to further leverage FinTech for digital transformation.fostering innovation,and continually launching new products and service models to elevate their competitiveness in the market.In essence,the strategic integration of FinTech is pivotal for enhancing banks'operational efficiency and market responsiveness in the evolving financial landscape.