Based on the accessibility"4A"model,and combined with relevant literature and policies,this paper identifies various elements of public digital cultural services,analyzes the connotation of all elements and their internal re-lationship,and puts forward a framework of accessibility elements of public digital cultural services,including four ele-ments of availability,accessibility,acceptability and adaptability as well as 12 sub-elements;applying the TOE theory to the accessibility research,analyzes the key factors affecting the accessibility of public digital cultural services from the as-pects of technology,organization and environment,and constructs the theoretical framework of accessibility;and on the basis of sorting out the internal elements of public digital cultural services and fully considering the external influencing factors,puts forward the countermeasures and suggestions such as technology-enabled digital transformation,organization-al planning of digital construction priorities,and environmental optimization of digital service innovation.
public digital cultural serviceaccessibilityTOE model