摘要
对于服务型企业来说,随着近年来业务规模的不断扩大,同行业竞争的加剧,各企业改变传统服务模式,相继推出适合本企业的各自助渠道各种业务的途径,提高用户满意度,这就需要建设一个强大的业务自助服务系统,本论文主要是围绕设计和建设这个系统所展开,主要运用ORACLE为后台数据库平台,J2EE为主要开发语言。
Abstract
For enterprises, with the increasing in recent years, various systems will increase gradually, to improve customer awareness and ensure that all the normal operation of systems, and this requires building a strong business to support monitoring of managem
关键词
感知/管理/支撑/AIXKey words
Perception/Management/Support/AIX引用本文复制引用
出版年
2011
NETL
NSTL
万方数据