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高校图书馆微信公众平台读者服务功能建设

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随着信息技术的发展,读者阅读方式、阅读需求更加多元化、更加个性化和便捷化。基于读者阅读心理,从以下7个方面为读者提供更全面、更高效、更优质的倾心服务,即组建工作组,增加加载网页动态设计,完善留言、在线咨询、提醒功能服务,拓宽入馆教育方式,整合信息资源,挖掘推送信息的内容和时间,提升读者信息素养服务。最终为高校图书馆微信公众平台实现一站式读者服务提供参考。
Construction of Reader Service Function on the WeChat Public Platform of University Libraries
With the development of information technology,readers'reading methods are becoming more diversi-fied,and their reading needs are becoming more personalized and convenient.Based on readers'reading psychology,this paper provides readers with more comprehensive,efficient and high-quality services from seven aspects:setting up a working group,increasing the dynamic design of loading web pages,perfecting the services of message,online consultation and reminding functions,broadening the way of library entry education,integrating information re-sources,mining the content and timing of push information and improving readers'information literacy services,so as to finally provide reference for the implementation of the one-stop reader services of the WeChat public platform of university libraries.

University libraryWeChat public platformReader serviceReading need

陈晓霞

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内蒙古工业大学 内蒙古呼和浩特 010051

高校图书馆 微信公众平台 读者服务 阅读需求

2024

科技资讯
北京国际科技服务中心 北京合作创新国际科技服务中心

科技资讯

影响因子:0.51
ISSN:1672-3791
年,卷(期):2024.22(1)
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