Research on the Application of ITIL Based Operation and Maintenance Management Platform in Three Gorges High Tech
With the continuous advancement of enterprise informatization construction and the increasing com-plexity of enterprise information systems,IT operation and maintenance management has become increasingly im-portant.However,IT operation and maintenance management still has drawbacks such as single management func-tions and lack of process guarantee,making it difficult to meet the increasingly high requirements of enterprises for information services.By introducing ITIL into IT operation and maintenance management,we aim to effectively manage,control,and maintain information systems and related IT resources,and provide strong IT operation and maintenance services for enterprises.
ITILOperation and maintenance management platformOperation and maintenance servicesIT Service Management