Discussion on Problems and Informatization Construction of Medical Insurance Window Service in Large-Scale Public Hospitals
As an important part of the medical security system,the medical insurance window service is directly related to the vital interests of the masses and the sense of access to medical treatment.However,in actual operation,there are problems such as low service efficiency,poor service attitude,insufficient information transparency,and relatively lagging informatization construction.This paper deeply summarizes and analyzes the existing problems of the current medical insurance window service,discusses effective countermeasures,and puts forward suggestions for strengthening the investment in informatization construction to improve the service quality of medical insurance window,for better communication and discussion with peers.
public hospitalmedical insurancewindow serviceinformatization
万方数据
维普
