首页|供需匹配视域下0~3岁婴幼儿智慧托育服务系统设计研究

供需匹配视域下0~3岁婴幼儿智慧托育服务系统设计研究

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目的 本文对0~3岁婴幼儿智慧托育服务系统进行研究,以解决碎片化的婴幼儿托育服务与多样化的托育服务需求之间匹配度低的问题。方法 本文以服务设计基本原理为基础,在梳理国内外智慧托育服务相关研究的基础上,分析利益相关者关系,并结合对0~3岁婴幼儿家庭的托育现状和托育服务需求的实际调研,进行0~3岁婴幼儿智慧托育服务系统的设计探索。结论 本文提出0~3岁婴幼儿智慧托育服务系统架构,有利于实现婴幼儿托育服务的供需平衡,提高托育服务质量和服务效率,为0~3岁婴幼儿智慧托育服务体系的创新提供设计学视角的参考。
Research on the Design of a Smart Childcare Service System for Children Aged 0-3 from the Perspective of Supply and Demand Matching
Objective This paper studies the smart childcare service system for children aged 0-3 years to address the issue of low matching degree between fragmented childcare services and diversified childcare service demands.Method Based on the principles of service design,and after reviewing related studies on smart childcare services both domestically and internationally,this paper analyzes stakeholder relationships and combines practical surveys on the current state and needs of childcare services for families with children aged 0-3.This leads to an exploration in the design of a smart childcare service system for children aged 0-3.Conclusion The paper proposes a framework for the smart childcare service system for children aged 0-3,which is conducive to achieving a balance between supply and demand in childcare services,improving the quality and efficiency of childcare services,and providing a design perspective reference for innovation in the smart childcare service system for children aged 0-3.

Children aged 0-3Supply and demand matchingSmart childcareService designService system

陆佳丽、彭玮

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浙江树人学院经济与民生福祉学院,浙江杭州 310000

浙江省现代服务业研究中心,浙江杭州 310000

0~3岁婴幼儿 供需匹配 智慧托育 服务设计 服务系统

浙江省教育厅一般项目浙江省现代服务业研究中心开放基金重点课题

Y202250151SXFJ2022

2024

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重庆市人民政府科技顾问团

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ISSN:1671-4822
年,卷(期):2024.(5)
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