首页|基于SEM法的民宿业可持续发展路径实证研究

基于SEM法的民宿业可持续发展路径实证研究

An Empirical Study on the Sustainable Development Path of the Homestay Industry Based on SEM

扫码查看
从游客感知的角度,采取SEM法实证探讨了民宿可持续发展的路径问题.参考相关文献制作了 4条影响路径假设以及量表设计,采取SEM法展开了相关实证研究.结果表明:人文体验对顾客满意度的影响系数为0.89,服务水平对顾客满意度的影响系数为0.19,服务价格对顾客满意度的影响系数为-0.01,顾客满意度对民宿可持续发展的影响系数为0.99.因此说明,人文体验与顾客满意度呈正相关,服务水平与顾客满意度呈正相关,服务价格与顾客满意度呈负相关,顾客满意度与民宿可持续发展呈正相关.研究得到加强特色服务、夯实人才基础、主动融合其他业态三条启示.
This study empirically investigates the sustainable development path of homestays from the perspective of tourist perceptions using the Structural Equation Modeling(SEM)method.Drawing from previous research,four hypotheses of impact paths were proposed,and a corresponding measurement scale was designed.The study then conducted empirical research using the SEM method.The results show that the findings show that the influ-ence coefficient of cultural experience on customer satisfaction is 0.89;the influence coefficient of service quality on customer satisfaction is 0.19;the influence coefficient of service price on customer satisfaction is-0.01,and the influence coefficient of customer satisfaction on the sustainable development of homestays is 0.99.Therefore,cultural experience and customer satisfaction are positively correlated;service quality and customer satisfaction are positively correlated;service price and customer satisfaction are negatively correlated,and customer satisfac-tion and homestay sustainability are positively correlated.The study offers three key insights including enhancing distinctive services,strengthening talent foundations,and actively integrating with other business models.

homestaysustainable developmentStructural Equation Modeling(SEM)

周震宇、邓峰、易嘉洁、李纯

展开 >

湘南学院经济与管理学院,湖南郴州 423000

民宿 可持续发展 结构方程

2024

绿色科技
花木盆景杂志社

绿色科技

影响因子:0.365
ISSN:1674-9944
年,卷(期):2024.26(21)