首页|基于SEM法的民宿业可持续发展路径实证研究

基于SEM法的民宿业可持续发展路径实证研究

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从游客感知的角度,采取SEM法实证探讨了民宿可持续发展的路径问题。参考相关文献制作了 4条影响路径假设以及量表设计,采取SEM法展开了相关实证研究。结果表明:人文体验对顾客满意度的影响系数为0。89,服务水平对顾客满意度的影响系数为0。19,服务价格对顾客满意度的影响系数为-0。01,顾客满意度对民宿可持续发展的影响系数为0。99。因此说明,人文体验与顾客满意度呈正相关,服务水平与顾客满意度呈正相关,服务价格与顾客满意度呈负相关,顾客满意度与民宿可持续发展呈正相关。研究得到加强特色服务、夯实人才基础、主动融合其他业态三条启示。
An Empirical Study on the Sustainable Development Path of the Homestay Industry Based on SEM
This study empirically investigates the sustainable development path of homestays from the perspective of tourist perceptions using the Structural Equation Modeling(SEM)method.Drawing from previous research,four hypotheses of impact paths were proposed,and a corresponding measurement scale was designed.The study then conducted empirical research using the SEM method.The results show that the findings show that the influ-ence coefficient of cultural experience on customer satisfaction is 0.89;the influence coefficient of service quality on customer satisfaction is 0.19;the influence coefficient of service price on customer satisfaction is-0.01,and the influence coefficient of customer satisfaction on the sustainable development of homestays is 0.99.Therefore,cultural experience and customer satisfaction are positively correlated;service quality and customer satisfaction are positively correlated;service price and customer satisfaction are negatively correlated,and customer satisfac-tion and homestay sustainability are positively correlated.The study offers three key insights including enhancing distinctive services,strengthening talent foundations,and actively integrating with other business models.

homestaysustainable developmentStructural Equation Modeling(SEM)

周震宇、邓峰、易嘉洁、李纯

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湘南学院经济与管理学院,湖南郴州 423000

民宿 可持续发展 结构方程

2024

绿色科技
花木盆景杂志社

绿色科技

影响因子:0.365
ISSN:1674-9944
年,卷(期):2024.26(21)