基于电力企业营销稽查网格化与整改闭环支撑工具的探讨
Discussion on the Support Tools for Marketing Audit Grid and Rectification Closed Loop in Electric Power Enterprises
王滢桦 1纪素娜1
作者信息
- 1. 广东电网有限责任公司汕头供电局,广东 汕头 515000
- 折叠
摘要
现代社会用电需求较大,且十分多变,因此一种网格化的用电服务模式在配电网建设中逐渐兴起.这种模式在相应的技术支撑下,可实现协调供用电关系,即用户可直接与供电单位进行沟通,实现零距离服务,在此基础上营销服务管理模式也可进一步更新.现代网格化用电服务模式正在推广,普及程度尚且不足,将网格化管理模式应用于稽查工作尚存在经验不足的问题.为推广该模式,对网格化稽查模式进行分析,再在建设网格化用电服务模式角度上,探索以网格为基础,实现稽查工作的网格化开展及相关支撑工具等研究.
Abstract
In modern society,the demand for electricity is large and very changeable,so a grid electricity service model is very common in the construction of distribution network.With the support of the corresponding technology,this mode can realize the coordination of the power supply relationship,and the user can directly communicate with the power supply unit to achieve zero-distance service.On this basis,the marketing service management model can also be further updated,based on the grid,to realize the grid of audit work.Because the modern grid electricity consumption service model is being promoted,the popularity is still insufficient,and the experience of applying the grid management model to the audit work is insufficient.For the purpose of promoting this model,the grid audit model will be analyzed,and then the research on related supporting tools will be explored from the perspective of building the grid electricity consumption service model.
关键词
营销稽查/网格化管理/支撑工具/闭环管理/网格治理Key words
marketing audit/grid management/support tools/closed-loop management/grid governance引用本文复制引用
基金项目
汕头供电局自主创新研究项目(030500kz23100128)
出版年
2024