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基于用户分层的档案微信小程序功能设计

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对档案用户行为需求分层管理、逐级控制,借助微信小程序增强档案用户与档案部门之间垂直联系,有利于推动档案用户升级,进一步推动档案管理事业向纵深方向发展.根据不同档案用户行为价值,将档案用户自下而上划分为初级用户、活跃用户、兴趣用户、超级用户四个层级,有针对性地为各个层级用户制定包括基础功能、档案编研成果、档案文创等模块在内的档案微信小程序功能服务.基于用户分层的微信小程序设计能以最小投入获得最高回报,通过不同层级用户激励机制促进用户主动进阶,从而增加档案微信小程序的使用率,最终达到引流档案App、推动档案App建设的目的.
Function Design of Archives WeChat Applets Based on User Stratification
Managing and controlling archives users'behavioral needs hierarchically and step by step and strengthening the vertical connection between archives users and archives departments with the help of WeChat applets will help promote the upgrading of archives users and further promote the in-depth development of archives management.According to the behavioral values of different archives users,they are divided into four levels from bottom to top:primary users,active users,interested users and super users.Archives WeChat applet function services including basic functions,archives compilation and research results,archives cultural creation and other modules are targeted for users at all levels.The WeChat applet design based on user stratification can get the highest return with minimum investment,and promote users'active advancement through different levels of user incentive mechanism,thus increasing the utilization rate of archives WeChat applet,and finally achieving the purpose of leading archives Apps and promoting the construction of archive Apps.

user stratificationvalue pyramidarchives WeChat applet

曲晶瑶

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中国建材集团有限公司

用户分层 价值金字塔 档案微信小程序

2024

兰台世界
辽宁省档案局(馆),辽宁省档案学会

兰台世界

CHSSCD
影响因子:0.197
ISSN:1006-7744
年,卷(期):2024.(6)
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