How do Destination Residents Cope with Perceived Intergroup Threats Regarding Non-local Tourism Workers?A Stress-coping Theory Perspective
Previous studies have examined perceived intergroup threats of destination community residents regarding tourists and the coping strategies used by residents in response to the negative impacts of tourism development.However,few studies have considered the intergroup threat perception of community residents regarding non-local tourism workers,and their behavioral responses.Therefore,in the current study,we examined how perceived intergroup threats affect residents'coping strategies,and whether negative intergroup emotions play a significant mediation effect of perceived intergroup threats on residents'coping options,from the perspective of intergroup threat theory and stress-coping theory.SPSS 19.0 software was used for descriptive statistical analysis and exploratory factor analysis,Mplus 8.0 software was used for confirmatory factor analysis,and structural equation modelling was used for hypothesis testing.The results revealed the following main findings.First,residents'perceived intergroup threats regarding non-local tourism workers comprised an integration of perceived realistic threats and perceived symbolic threats.Residents'coping strategies included"problem-focused coping","positive reframing and acceptance","supporting seeking coping",and"emotion-focused and avoidant coping".Second,perceived intergroup threats had a significant influence on negative intergroup emotions and negative intergroup emotions had a significant effect on the choice of coping strategies.Third,perceived realistic threats had a significant negative influence on"emotion-focused and avoidant coping"but a significant positive effect on"positive reframing and acceptance".Perceived symbolic threats had a significant positive effect on"emotion-focused and avoidant coping"only.Furthermore,negative intergroup emotions played a partial mediation role in the effect of perceived intergroup threats on residents'different behavioral responses.Therefore,perceived intergroup threats,negative intergroup emotions,and coping strategies constituted a"cognition-affect-conation"pattern in destination residents toward non-local tourism workers.The current findings may be helpful for deepening current understanding of the interaction of multiple stakeholders in tourism destinations,and supporting community managers to create harmonious and co-created tourism developments.
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