摘要
作为极易受到外部环境影响的敏感性行业,旅游业应清晰认知脆弱性与韧性的矛盾关系,强化韧性治理意识,使其具备从多种危机情境中应对、转化和恢复发展的性能.为此,文章选取了危机管理中的两个重要概念——脆弱性与韧性:1)分析其要义、流变与适用情境,刻画了旅游地系统在遭遇外部环境冲击后的多种演变形态,借鉴词项逻辑性质命题辨析两者之间和谐的矛盾关系;2)归纳了脆弱性与韧性在非确定性场景中的功能倾向,判断脆弱性与韧性在实践场景应用中可能出现的多种反馈效果;3)探索非确定性场景下政府、技术、企业等诸多主体的场景应对行为,突出旅游地系统中多主体力量的碰撞、冲击与合力;4)从旅游利益相关者维度构建"旅游生命共同体",探索"三我理论"下的旅游生命共同体韧性治理系统.结合旅游克服危机的历史经验,从心理韧性、区域旅游韧性机制以及幸福产业打造维度提出韧性治理路径.旅游业的恢复性发展,建议突出政府引导、技术变革、企业调整、社区治理及游客参与作用,有效推进旅游业迈入正常发展轨道.
Abstract
As a sensitive industry highly affected by the external environment,the tourism industry should clearly recognize the contradiction between vulnerability and resilience,strengthen the awareness of resilience governance,and enable it to cope with,transform and recover from a variety of crisis situations.Therefore,this study selects two important concepts in crisis management—vulnerability and resilience.Firstly,it analyzes their meaning,change and applicable situation,depicts the various evolution forms of tourism destination system after encountering the external environmental impact,and analyzes the harmonious contradiction between them by referring to the logical property proposition of lexical items.Secondly,the functional tendency of vulnerability and resilience in uncertain scenarios is summarized,and the possible feedback effects of vulnerability and resilience in practical scenarios are judged.Thirdly,it explores the scene response behaviors of many subjects such as government,technology and enterprises under the uncertain situation,highlighting the collision,impact and resultant force of multi-subject forces in the tourism system.Finally,the"Tourism life community"is constructed from the dimension of tourism stakeholders,and the resilience governance system of tourism life community under the theory of"three selves"is explored.Based on the real situation of COVID-19,this paper proposed a resilience governance path from the dimensions of psychological resilience,regional tourism resilience mechanism and happiness industry building.For the recovery development of tourism industry in the post-epidemic era,it is suggested to highlight the role of government guidance,technological change,enterprise adjustment,community governance and tourist participation,so as to effectively promote the process of tourism industry resumption.
万方数据