Digital Intelligence-empowered Public Service Demand Governance:Theoretical Logic and Realization Path
With the increasing diversity and complexity of public service demands of Chinese people,digital intelligence technology provides ideas and means for building a high-quality public service system based on demands.The research on the digital intelligence technology-empowered public service demand governance has important theoretical value and practical significance for promoting the modernization of national gover-nance capabilities and building a service-oriented government in the digital intelligence era.Based on the technical elements such as data composition,algorithm model,and computing power,the present paper exam-ines how they jointly empower the technical logic of public service demand governance.A digital intelli-gence-enabled public service demand governance system framework is proposed including the concepts,sub-jects,procedures,mechanisms of governance.This framework could explain how digital intelligence technol-ogy can penetrate and optimize public service demand governance.Meanwhile,it attempts to answer the theo-retical logic of such an empowering from dual perspectives:"technology"and"governance".It is found that there are still some problems in the practice of the empowering in China,such as deviations in governance concepts,insufficient coordination of governance subjects,and the imperfect technical support system.To solve these problems,it is proposed to reshape governance concepts,build interaction mechanisms,and estab-lish a standardized technical system through cognitive deviation correction,platform traction,and institution-al regulations.
public servicepublic service demandsgovernance of demandsdigital intelligence empowering
万方数据
维普
