Digital Government Construction and Enterprise Non-productive Expenditure:Evidence from Online Government Services in China
Strengthening digital government construction is significant for accelerating the transformation of government functions and building a law-based and service-oriented government.Based on data from the Chinese Private Enterprise Survey and the Government Website Performance Evaluation Program,this research examines the impact of digital government construction on non-productive expenditures of enter-prises from the perspective of online government services.The findings show that online government services have significant negative correlation with non-productive expenditures of enterprises,indicating that digital government construction helps reduce transaction costs for enterprises.The heterogeneity analysis reveals that the impact is greater for small-scale enterprises and those lacking political connections,suggesting that digital government construction can benefit a wide range of market entities.The mechanism analysis further indicates that the important mechanisms by which digital government construction reduces enterprise trans-action costs include optimizing administrative approval processes and strengthening the service awareness of government departments,demonstrating that digital government construction can contribute to the develop-ment of a service-oriented government.In the future,efforts should be continuously made to advance digital government construction,accelerate the transformation of government functions,and improve public service capabilities.These efforts can help modernize the national governance system and capacity.
digital governmentnon-productive expenditureonline government servicetransaction costservice-oriented government