首页|叙事魔力:何以触发网络直播购物的冲动购买行为——基于SOR与ELM理论模型的结合

叙事魔力:何以触发网络直播购物的冲动购买行为——基于SOR与ELM理论模型的结合

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网络直播购物的兴起,成为网络零售新的驱动力量,发生于直播带货中的冲动购买行为触发了业界、学界的共同关注。探究其行为背后的影响因素,以及其内在发生性机制,对推动网络直播购物模式的健康有序发展意义重大。文章针对以上两个核心问题,引入发生于直播情境中叙事(故事化)要素,探究其影响性作用。运用SOR与ELM理论为理论框架与分析基础,借助结构方程(SEM)与隐喻抽取技术(ZMET)混合研究方法开展研究。研究发现,直播情境中叙事(故事化)对冲动购买行为产生有显著影响。与此同时,主播知名度、互动性、叙事参与、冲动购买行为存在着链式关联。在发生性机制方面,研究提出了 6核心构念,并诠释了叙事发生的系统性机制。最后,聚焦了 3方面核心发现,并提出了 3方面的实践要点。
Narrative Magic:How to Trigger Impulsive Buying Behavior in Live Streaming Shopping——The Combination of SOR and ELM Theoretical Models
The surge in online live streaming shopping is driving a new era in online retail.The impulse buying behavior that occurs during live broadcasts has been triggered the attention.Exploring the influencing factors behind its behavior and the inherent mechanism,which have great significance to promoting development of the live streaming shopping.This study aims to focus on two key point as above,to find out impact narrative factors on live streaming under internet environment.The research used the theory of SOR and ELM,and used the mixed methods of structural equation(SEM)and metaphor extraction technology(ZMET).The paper found that narrative(storytelling)in live streaming shopping has the significant impact on impulse buying behavior.At the same time,it has the significant effective relationship between anchor popularity,interactivity,narrative participation,and impulse buying behavior.The study point out six key theme to explain the workflow mechanisms.Finally,the paper conclude three key findings and three practice suggestions.

live streaming shoppingimpulsive purchasingnarrative engegementmixed research methodSORELM

朱逸、朱瑞庭

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上海建桥学院

复旦大学网络空间国际治理研究基地

网络直播购物 冲动购买行为 叙事参与 混合研究法 SOR ELM

2024

兰州学刊
兰州市社会科学院 兰州市社会科学界联合会

兰州学刊

CHSSCD
影响因子:0.401
ISSN:1005-3492
年,卷(期):2024.(12)