首页|"爱自己"还是"亲社会"——绿色消费利益诉求对绿色购买意愿的影响

"爱自己"还是"亲社会"——绿色消费利益诉求对绿色购买意愿的影响

扫码查看
驱动绿色消费行为产生的利益诉求有两种——基于利己主义的个人利益诉求和基于利他主义的社会利益诉求.企业在使用绿色广告时应传递个人利益诉求还是社会利益诉求才能更有效刺激绿色消费行为产生?为此,基于刻板印象内容模型,本研究探讨广告信息类型(能力信息vs.热情信息)对绿色消费利益诉求有效性的影响、边界条件及其内在机制.实验1探讨了广告信息类型与绿色消费利益诉求对绿色购买意愿的交互效应,发现当绿色广告传递个人利益诉求(vs.社会利益诉求)时使用能力信息(vs.热情信息)能够引发消费者更积极的绿色购买意愿.实验2验证了产品质量感知、集体效能感的中介作用,反映了绿色购买意愿具有不同的形成路径.此外,权力感调节绿色消费利益诉求与广告信息类型对绿色购买意愿的交互效应.
To Love Oneself or to Be Prosocial:The Effect of Green Consumption Benefit Appeals on Green Purchase Inten-tion
Over the past few decades,the growth of global consumption of goods and services has reached unprecedented levels,leading to environmental issues such as climate change,environmental pollution,and biodiversity destruction,which have attracted widespread attention from governments,businesses,and the general public.Green consumption has become a new trend.However,for consumers,the problem of easy knowledge but difficult action remains prominent.Solving this problem requires a clear under-standing of the benefit appeals that drive green consumption behavior.The benefit appeals driving green consumption behavior in-clude self-benefit appeals and social-benefit appeals.Previous studies have mainly explored the impact of environmental concerns,self responsibility,public and private consumption contexts,and social congestion on the effectiveness of green consumption benefit appeals.However,there is still a lack of research on the relationship between green consumption benefit appeals and green consump-tion behavior from the perspective of advertising message types.This study explores the impact of advertising information types(competence message vs.warmth message)on the effectiveness of green consumption benefit appeals and their underlying mechanisms through two experiments.The results of experiment 1 found that there is an interactive effect between advertising message types and green consumption benefit appeals on green purchase intention.It was found that when green advertising conveyed self-benefit appeal(vs.social-benefit appeals),competence message(vs.warmth message)could lead to more positive green purchase intention.Experiment 2 verified the mediating effect of product quality percep-tion and collective efficacy,which reflected that green purchase intention had different formation paths.In addition,it confirmed the moderating effect of sense of power.This paper contributes to the existing literature in three aspects:First,based on the stereotype content model,it explores the matching relationship between the two types of advertising message(competence message vs.warmth message)and green consumption benefit appeals,providing a new perspective for exploring the relationship between green consumption benefits and green purchase intention;Second,it was found that product quality perception and collective efficacy are the mechanisms by which green consumption ben-efit appeals and advertising message types affect green purchase intentions,providing new mediating variables for the study of the matching effect of green advertising message;Third,the moderating effect of sense of power has been verified,further deepening the understanding of the interaction effect between green consumption benefit appeals and advertising message types.At the same time,this paper expanded the application of sense of power in the field of green consumption.

Green Benefit AppealsCompetence MessageWarmth MessageProduct Quality PerceptionCollective EfficacySense of Power

孙瑾、苗盼、杨静舒

展开 >

对外经济贸易大学国际商学院

山东女子学院工商管理学院

浙江财经大学管理学院

绿色消费利益诉求 能力信息 热情信息 产品质量感知 集体效能感 权力感

国家自然科学基金教育部人文社会科学研究规划基金北京市社会科学基金青年学术带头人项目

7227203322YJA63007521DTR050

2024

南开管理评论
南开大学国际商学院

南开管理评论

CSTPCDCSSCICHSSCD北大核心
影响因子:3.438
ISSN:1008-3448
年,卷(期):2024.27(2)
  • 9