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资源丰富性对个体向抽象目标捐赠意愿的影响研究

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公益慈善在实现共同富裕进程中发挥着重要作用.然而,当前社会公众融入公益慈善的兴趣相对低迷.本文从资源丰富性视角出发,通过一项二手数据探究和三项实验检验了人们对抽象目标捐赠的心理机制与边界条件.结果表明:1.与捐赠有限资源相比,人们在捐赠丰富的资源时,会对抽象的目标表现出更高的捐赠意愿;2.人们对抽象目标的偏好受到感知效能的中介作用,即人们在捐赠丰富(vs.有限)的资源时对于捐赠抽象目标的行为具有更高的感知效能,从而表现出更高的捐赠意愿;3.捐赠诉求的信息解释调节了人们对抽象目标的偏好,即在高水平(vs.低水平)的信息解释情境下,相比捐赠资源有限的个体,捐赠资源丰富的个体对捐赠抽象(vs.具体)目标具有更高的感知效能,进而导致更高的捐赠意愿.本文从资源丰富性视角拓展了可识别受害者效应与捐赠目标的理论研究,为慈善组织提升捐赠诉求设计的有效性提供了管理启示.
Research on the Influence of Donation Resource Abun-dance on Individual's Willingness to Donate to Abstract Target
Charity is an effective way to bring together social forces to improve people's livelihood and well-being,as well as an import-ant way to achieve common prosperity.In order to enhance the pub-lic's engagement into charitable donations,charitable organizations enhance the identification of victims in the design of donation ap-peals.The identifiable victim effect can boost individual's donations to identifiable and specific targets in the short term,but would have potentially negative effects in the long term.However,the extant lit-erature focuses most on concrete individual's willingness to donate identifiable targets,ignoring the donation to abstract targets and its inducing factors.This research suggests that individual's willing-ness to donate to abstract targets depend on the resources of money or time people have.On this basis,this research aims to examine the impact of donation resource abundance on individual's willing-ness to donate to abstract targets,and investigates the psychological mechanism of this effect from the perspective of perceived efficacy as well as the moderating role of the message construal of donation appeals.One secondary data investigation and three experiments were carried out in our research.In Study 1,a secondary data investi-gation was conducted to test the relationship between individual's donation resource abundance and willingness to donate to abstract targets by collecting and analyzing the real online donation data of China Charity Federation with donation amount as the proxy variable of donation resource abundance.In Study 2,a single-factor between-subject experimental design was deployed to construct an experimental scenario based on Alipay's"Walking Donation"charitable activities.The degree of donation resource abundance was manipulated by the amount of"Charitable Coins"held,and the preference between the two types of donation items-specific targets and abstract targets-was measured,so as to examine the impact of resource abundance on individual's willingness to donate to abstract targets.On this basis,Study 3 manipulated donation resource abundance through different ways,that is the ranking of holding"charitable coins"among users,to repeatedly test the above effect of donation resource abundance and investigate the mediating role of perceived efficacy is explored.Further,through a 2(dona-tion resource abundance:limited vs.abundant)×2(type of message appeal:low-vs.high-level)between-subject experimental designs,Study 4 manipulated the message construal of donation appeals,in other to investigate the impact of donation resource abundance on individual's willingness to donate to abstract targets under the con-ditions of high-and low-level of message appeals.This research shows that individual's willingness to donate to ab-stract targets depends on donation resource abundance:compared with limited resources,individuals with abundant resources are more likely to choose an abstract target(vs.a concrete target)than those with limited resources.Such effect of donation resource abundance on willingness to donate is mediated by perceived ef-ficacy and moderated by message construal of donation appeals.Specifically,abundant resources allow individuals to have greater perceived efficacy,rather than the greater empathy nor perceived responsibility,which in turn affects their willingness to donate the abstract target.Individuals are more likely to choose the abstract target when abundant donation resources align with a high-level or abstract message appeal,however,there is no significant difference in willingness to donate the abstract target between individuals with limited donation resources and individuals with abundant donation resources align with a low-level or concrete message appeal.This research makes important theoretical contributions to the relevant literature in the field of charitable giving.First,existing literature on donation targets has consistently shown that people are more inclined to donate to specific and identifiable targets,but ignore when they would prefer donating to abstract targets,such as groups of people or pubic welfare projects.This research enriches the literature on the identifiable victim effect of charitable giving from the perspective of resource abundance,and expands the driv-ing factors of consumer donation behavior by identifying the role of individual's resource abundance.Second,this research reveals that perceived efficacy plays the mediating role in the influence of donation resource abundance on individual's willingness to donate to abstract targets,which enriches the driving factor of individual's donation to abstract targets.Finally,from the perspective of con-strual level theory,this research identifies the moderating role of message construal of donation appeals,providing new insights into the relationship between donor characteristics(i.e.,donation re-source abundance),message construal(i.e.,low-or high-level)and types of donation targets(i.e.,abstract or concrete targets).This research also has important practical implications for chari-table organizations to design donations that appeal to the abstract targets.First,charity practitioners could deploy targeted publicity and personalized recommendations based on the potential donors'donation resource abundance(such as income level,previous dona-tion amount,etc.).Therefore,donation appeals of abstract targets should be placed in where high-income people or willing donors are likely to frequent visit,which would effectively increase the effec-tiveness of giving.Second,charitable organizations can use online public charity platforms to change users'perception of resource abundances and thus increasing users'willingness to donate to ab-stract donation targets(such as low-identifiable projects or public welfare projects).Third,charitable organizations should adopt a message appeal suitable for the abstract target when designing the donation appeal,so as to attract individuals with abundant resourc-es to donate to abstract targets.For instance,when designing the message appeal of donation projects with abstract targets,charitable organizations should deploy abstract message for those who have abundant donation resources to promote the projects.

CharityResource AbundanceDonation TargetPer-ceived EfficacyIdentifiable Victim Effect

朱翊敏、梁嘉明、吴继飞、林培培

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中山大学管理学院

中山大学马克思主义学院

公益慈善 资源丰富性 捐赠目标 感知效能 可识别受害者效应

国家自然科学基金项目教育部人文社会科学研究规划基金项目广东省自然科学基金项目

7200222522YJA6301242021A1515011899

2024

南开管理评论
南开大学国际商学院

南开管理评论

CSTPCDCSSCICHSSCD北大核心
影响因子:3.438
ISSN:1008-3448
年,卷(期):2024.27(4)
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