首页|"物美质优"判断偏差对次优食物浪费的影响——心理机制及应对策略

"物美质优"判断偏差对次优食物浪费的影响——心理机制及应对策略

扫码查看
全球因食物外形缺陷而产生的浪费问题日趋严重,这些外观有缺陷但仍可食用的食物被称为"次优食物".次优食物浪费根源于消费者的审美偏差,但以往研究较少关注消费者回避次优食物的心理机制,对相关干预措施的有效性探讨不够.本文基于常人信念理论,研究消费者在次优食物购买中的常人信念,并提出"酷化拟人形象"的干预措施.通过四个实验发现,消费者存在"物美质优"信念,即次优食物的低外观水平会降低消费者对次优食物口味与健康的评价,而"酷化拟人形象"可以强化消费者对次优食物的自然性感知,增强消费者的购买意愿,消费者的自主性水平对此效应可产生调节作用.本文厘清了消费者的美学偏见对次优食物感知障碍的影响路径,创新性地提出新型视觉线索,促进消费者形成可持续性食物选择行为,系统地揭示了从食物浪费的认知偏差到视觉助推效应再到助推机制与效应边界的内在机理,为企业提供低成本、易执行的管理工具,有助于解决次优食物滞销问题,也在推动食物可持续发展方面为政府提供了高效率的政策方案.
Research on the Influence of"Good Looking Means High Quality"Judgment Bias on Suboptimal Food Waste:Psychological Mechanism and Coping Strategies
Currently,global food security is facing serious challeng-es,and the issue of food waste cannot be underestimated.Among them,the waste problem caused by food appearance defects is be-coming increasingly serious.These edible foods with appearance defects are called subprime foods.The waste of subprime foods stems from consumers'aesthetic preferences,and the existing aca-demic research mainly focuses on consumers'perceptual barriers to subprime foods and intervention measures to promote the purchase of subprime foods.However,previous studies have rarely explored in depth the deep psychological mechanisms and implicit cognitive biases that lead consumers to avoid subprime foods,which greatly limits the effectiveness of their intervention measures.Therefore,based on the Lay Theory,this study finds that consumers have an implicit belief that"beautiful appearance equals high quality,"and proposes to strengthen consumers'perception of the naturalness of subprime foods by"cool anthropomorphic images",thereby en-hancing consumers'willingness to purchase,and verifies the mod-erating role of consumers'autonomy level.This study conducted a total of four experiments,switching vari-ous stimuli,scenarios,and measurement methods to enhance the validity and robustness of the research.Experiment 1 first explored consumers'views on issues such as product pricing,advantages and disadvantages,purchase intention,and waste of subprime foods through a pre-survey,and verified that consumers have an implicit belief of"beautiful appearance equals high quality"in food selec-tion through a comparison of two groups of prototype foods and subprime foods(H1).Experiment 2 verified through a laboratory experiment simulating real shopping situations that under the com-parison with prototype foods,the cool anthropomorphic promotion method can positively promote consumers'willingness to purchase and recommend subprime foods(H2).Experiment 3 aimed to ver-ify the mediating effect of naturalness perception(H3),which was tested through direct measurement of mediating variables(Experi-ment 3A)and moderation of mediation(Experiment 3B),excluding alternative explanatory mechanisms such as taste evaluation,health evaluation,demographic characteristics,consumer emotions,and consumer involvement.Experiment 4 was set in a food market research scenario,verifying that consumers'autonomy level mod-erates the effect of cool anthropomorphism on the willingness to purchase subprime foods(H4).The results found that(1)consumers have a common belief of"beautiful appearance equals high quality"in food selection,believing that subprime foods have lower taste and health attributes;(2)cool anthropomorphism positively affects consumers'willingness to purchase subprime foods;(3)the per-ception of naturalness of subprime foods plays a mediating role in the positive effect of cool anthropomorphism on consumers'will-ingness to purchase subprime foods;(4)autonomy level moderates the effect of cool anthropomorphism on the willingness to purchase subprime foods.This study has good theoretical value and practical significance.On the theoretical level,first,this study clarifies the impact path of consumers'"aesthetic bias"on the perception barriers of subprime foods,finds that the belief of"beautiful appearance equals high quality"negatively affects consumers'preferences for subprime foods mainly through food taste and health attributes,providing insights for proposing how to intervene in subprime waste in retail scenarios.Second,this study innovatively applies cool anthropo-morphic measures in the field of food decision-making to address food waste issues,promoting cross-domain integration and devel-opment of anthropomorphic methods,social marketing,and food waste.Third,this study clarifies the relationship between subprime foods and consumers'perception of naturalness.Fourth,this study incorporates the level of autonomy into the context of cool anthro-pomorphism promotion,providing a new perspective on the appli-cation boundaries of this study's effects.On the practical level,reducing food waste is an important issue for promoting global sustainable development,but traditional interven-tion tools are ineffective.The cool anthropomorphic image proposed in this study echoes the spirit of the central government's"Food Conservation Action Plan",providing an effective and low-cost pol-icy plan for the government to promote social food sustainability.At the same time,the cool anthropomorphic design of subprime foods can also provide enterprises with low-cost but efficient management tools to help solve the problem of sluggish sales of subprime foods and promote retail companies'sales of subprime foods.Specifical-ly,subprime foods are most common in small and medium-sized farms,and the low-cost and easy-to-implement characteristics of cool anthropomorphism can effectively solve their sales difficulties.By giving subprime foods a stronger sense of naturalness through cool anthropomorphic design and combining them with the non-in-dustrialized characteristics of small and medium-sized farmers,it forms an effective product selling point to promote the sales of a large number of subprime foods.

Food WasteSuboptimal FoodLay BeliefsAnthropo-morphizingNature Perception

黄元豪、李先国、黎静仪、刘玥彤

展开 >

福建省高速公路融通投资有限公司

中国人民大学商学院

浙江财经大学管理学院

烽火数讯(北京)科技有限公司

展开 >

食物浪费 次优食物 常人信念 酷化拟人 自然性感知

国家社会科学基金重大项目

23&ZD096

2024

南开管理评论
南开大学国际商学院

南开管理评论

CSTPCDCSSCICHSSCD北大核心
影响因子:3.438
ISSN:1008-3448
年,卷(期):2024.27(4)
  • 4