首页|"双减"政策的公众情绪演进及其对公共政策传播的启示——基于微博文本数据的挖掘分析

"双减"政策的公众情绪演进及其对公共政策传播的启示——基于微博文本数据的挖掘分析

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[目的/意义]线上公共政策的话题越来越受关注,把握公众对公共政策的情绪倾向对政策落实和推进具有重要意义.[方法/过程]通过社交媒体平台的文本信息挖掘测度公众的情绪状态,研究考察"双减"政策推行过程中微博平台用户的情绪状态和演进趋势特征,采用情感词典匹配提取公众对于"双减"政策的情感关键词,划分情绪类别;通过机器学习模型测度公众情绪倾向的演进趋势.[结果/结论]公众对"双减"政策的情绪反应以积极情绪为主导,但其整体情绪走向经过了螺旋上升的演化过程."双减"政策发布初期以消极情绪为主,在相关部门政策解读、配套政策补充下,有效引导了公众情绪向积极转变,积极情绪逐步占据主导地位.
The Evolution of Public Sentiment of the"Double Reduction"Policy and Its Enlightenment to the Dissemination of Public Policy:Mining and Analysis Based on Microblog Data
[Purpose/significance]The topic of online public policy has attracted more and more attention.Grasping the public's emotional tendency towards public policy is of great significance to the implementation and promotion of the policy.[Method/process]The paper measures the public's emotional state through text information mining on social media platforms,investigates the emotional state and evolution trend characteristics of microblog platform users during the implementation of the"Double Reduction"policy,extracts the public's emotional keywords for the"Double Reduction"policy by using sentiment lexicon matching,divides the emotional catego-ries;and measures the evolution trend of public emotional tendency through the machine learning model.[Result/conclusion]The pub-lic's emotional response to the"Double Reduction"policy is dominated by positive emotions,but its overall emotional trend has underg-one a spiral upward evolution process.At the initial stage of the"Double Reduction"policy,negative emotions are the main trend.With the policy interpretation of relevant departments and the supplementation of supporting policies,it effectively guided the public's emotions to a positive change,and positive emotions gradually occupy a dominant position.

public policy"Double Reduction"policypublic emotionemotional evolution

张宝生、刘玉鑫

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哈尔滨师范大学经济与管理学院 黑龙江哈尔滨 150025

公共政策 "双减"政策 公众情绪 情绪演进

教育部人文社会科学研究一般项目黑龙江省哲学社会科学研究规划项目黑龙江省省属高校基本科研业务费项目

21YJC63010622SHB1722021-KYYWF-0169

2024

情报探索
福建省科技情报学会,福建省科技信息研究所

情报探索

CHSSCD
影响因子:0.52
ISSN:1005-8095
年,卷(期):2024.(1)
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