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突发事件网络舆情主题-情绪图谱构建与应用研究

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[目的/意义]准确把握舆情主题演化并有效感知网民情绪,进而监测舆情的演进态势,增强舆情危机预警能力,为舆情治理提供新的思路和方法.[方法/过程]针对突发事件网络舆情中舆情主题和网民情绪整体感知难度高,且缺乏溯源和交互分析的问题,在利用情感词典计算网民情绪和BERTopic模型挖掘网民评论主题的基础上,构建包含事件、评论、用户三类实体及其相互关系的主题-情绪图谱,并采用Neo4j图数据库存储节点和关系,使用Cypher语言进行查询和可视呈现.[结果/结论]基于爬取的突发事件网络舆情评论数据集,实现了主题-情绪图谱的设计与构建,可以有效应用于整体情绪感知、用户情绪溯源和主题情绪感知中,进而实现对舆情主题和网民情绪的交互分析,深入挖掘舆情中影响网民情绪的因素,为舆情治理提供有价值的参考.
Research on Topic-emotion Graph Construction and Application of Online Public Opinion of Emergencies
[Purpose/significance]Grasping accurately the topic evolution of public opinion and effectively perceive netizen emotions,monitoring the development trend of public opinion and enhancing the early warning ability for public opinion crisis can provide new ideas and methods for managing public opinion.[Method/process]Aiming at the high difficulty in perceiving public opinion topics and the overall emotions of netizen in online opinion emergencies,as well as the lack of traceability and interaction analysis,on the basis of using sentiment lexicon to calculate netizen emotions and BERTopic model to mine the topics of netizen comments,this paper constructs a topic-emotion graph including three types of entities:events,comments and users,and their relationships,and applies Neo4j graph database to store nodes and relationships,and uses Cypher language for querying and visual presentation.[Result/conclusion]Based on the crawled dataset of online public opinion comments of emergencies,the paper achieves the design and construction of the topic-emotion graph,which can be effectively applied in overall emotional perception,user emotion tracing,and topic emotion perception.It enables interactive analysis of public opinion topics and netizen emotions,deeply explores the factors that affect netizen emotions in public opinion,and provides valuable reference for public opinion governance.

online public opiniontopic-emotion graphpublic opinion evolutionNeo4j

钟义勇、何巍、张鹏、李思佳

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中国人民警察大学智慧警务学院 河北廊坊 065000

网络舆情 主题-情绪图谱 舆情演化 Neo4j

教育部人文社会科学研究青年基金

21YJC860009

2024

情报探索
福建省科技情报学会,福建省科技信息研究所

情报探索

CHSSCD
影响因子:0.52
ISSN:1005-8095
年,卷(期):2024.(3)
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