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数字化背景下医院图书馆服务管理模式优化分析

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[目的/意义]医院图书馆作为医院的重要组成部分,为医院的临床实践、教学科研甚至行政管理工作提供信息服务,是医院的信息资源保障部门,优化医院图书馆的服务管理模式对医院主体的长期战略发展具有重大意义.[方法/过程]阐述医院图书馆的特殊性,分析医院图书馆现有服务管理模式存在的问题,探究在数字化背景下医院图书馆服务管理模式优化策略.[结果/结论]提出加强医院整体系统的数字化基础建设,提升医院图书馆数字化管理水平;建立标准化的管理制度,保障信息服务系统高效运行;转变服务理念,构建精准用户画像;提高人员信息素质水平,提升服务管理质量等对策.
Optimization Analysis of Hospital Library Service Management Mode under the Background of Digitalization
[Purpose/significance]As an important part of the hospital,the hospital library provides information services for the clinical practice,teaching and research,and even administrative work of the hospital.It is the information resource guarantee department of the hospital.Optimizing the service management mode of the hospital library is of great significance to the long-term strategic development of the hospital.[Method/process]This paper expounds the particularity of hospital library,analyzes the problems existing in the existing service management mode of hospital library,and explores the optimization strategy of hospital library service management mode under the background of digitalization.[Result/conclusion]This paper proposes to strengthen the digital infrastructure construction of the whole hospital system and improve the digital management level of hospital library;establish standardized management system to ensure efficient operation of information service system;change the service concept,build accurate user portrait;improve the level of personnel information quality,improve the quality of service management and other countermeasures.

digitalizationhospital libraryservice management mode

兹艳青、魏丽艳、刘明信

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聊城市人民医院 山东聊城 252000

数字化 医院图书馆 服务管理模式

中国图书馆学会医学图书馆分会科研项目(2021)

YX2021Y07

2024

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福建省科技情报学会,福建省科技信息研究所

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CHSSCD
影响因子:0.52
ISSN:1005-8095
年,卷(期):2024.(3)
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