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交通事故类警情通报存在问题及对策建议

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发生舆情事件后,官方发布警情通报是舆情应对处置中的关键一环,对舆情处置成败起着关键作用.交通事故类舆情是公安交管舆情中占比较高的一种舆情类型,且该类舆情事件具有突发性、情绪性、关联性以及高关注度等特点.经调研发现,各地针对交通事故类舆情事件发布的警情通报存在及时滚动发布意识不足、通报语言不规范、涉事人员信息隐匿保护不足等问题.基于上述问题,本文研究提出了进一步规范和完善警情通报的建议,以期为各地发布交通事故类警情通报提供参考.
Issues and countermeasures in traffic accident police reports
After a public sentiment incident occurs,the official release of a police situation report is a crucial part of the response and handling of public sentiment,playing a key role in the success or failure of the sentiment management.Traffic accident-related public sentiment incidents are one of the types that account for a high proportion of public sentiment in public security traffic management,and such incidents are characterized by suddenness,emotionality,relevance,and high attention.Research has found that there are issues with the police situation reports issued by various regions in response to traffic accident-related public sentiment incidents,such as insufficient awareness of timely rolling release,non-standard report language,and insufficient protection of the information of the parties involved.Based on the above problems,this paper proposes suggestions for further standardizing and improving the police situation report,in the hope of providing a reference for the issuance of traffic accident-related police situation reports in various regions.

Traffic accidentspublic sentiment incidentspolice situation reportscountermeasures and suggestions

刘林、丛浩哲

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公安部道路交通安全研究中心,北京 100176,中国

交通事故类 舆情事件 警情通报 对策建议

中央级公益性科研院所基本科研业务费专项资金资助项目

101111190410000009001240702

2024

汽车与安全
中国机动车辆安全鉴定检测中心

汽车与安全

ISSN:1006-6713
年,卷(期):2024.(8)