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靶向短信在广州突发事件应急服务中的应用

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文章介绍了广州靶向短信业务的概况,列举了其在宣传提示、自然灾害、公共卫生事件和社会安全事件等不同场景下的应用实例;对2019-2022年广州执行的96次靶向预警任务进行了分析,指出暴雨类场景发布频次最多,这得益于提前制定的明确可执行的发布标准及内容模板;指出了提前建立各发布场景下的发布标准及内容模板是亟待解决的问题;提出了靶向短信在实际应用中存在的如运营商服务器资源限制和短信收到率等问题,并建议在开展相关业务前进行考察.希望这些分析和建议能为其他部门或地区开展靶向预警短信业务提供参考,也为进一步发挥靶向短信在防灾减灾和突发事件应对中的作用提供思路和探索的方向.
Application of targeted SMS in emergency services for Guangzhou emergencies
The article introduces the overview of Guangzhou's targeted SMS business and lists its application examples in different scenarios such as promotional prompts,natural disasters,public health events,and social security events.The 96 targeted early warning tasks carried out in Guangzhou from 2019 to 2022 are analyzed,and it is pointed out that rainstorm scenarios are released most frequently,which is due to the clear and enforceable release standards and content templates formulated in advance.It is pointed out that it is an urgent problem to establish the release standard and content template in each release scenario in advance.Some problems in the application of targeted SMS,such as the limitation of server resources and the receiving rate of SMS,are put forward.It is hoped that these analyses and suggestions can provide a reference for other departments or regions to carry out targeted early warning SMS service,and also provide ideas and exploration to further play the role of targeted SMS in disaster prevention and reduction and emergency response.

sudden eventstargeted SMSemergency services

石伟伟、高亭亭、黎洁仪、田良钰、庄智扬、张毅

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广州市突发事件预警信息发布中心,广州 511430

佛山市高明区气象局,佛山 528500

突发事件 靶向短信 应急服务

2024

气象水文海洋仪器
中国仪器仪表学会 气象水文海洋仪器分会 长春气象仪器研究所

气象水文海洋仪器

影响因子:0.307
ISSN:1006-009X
年,卷(期):2024.41(5)