Research on Enterprise Intelligence Customer Service System Based on Artificial Intelligence and Big Data Technology
In the modern business environment,the rapid development of artificial intelligence and big data technology is gradually changing the operating models of enterprises.In the field of customer service,these technologies are used to develop intelligent customer service systems to improve efficiency and customer satisfaction.AI customer service systems utilize machine learning,natural language processing,and other technologies to analyze large-scale data and understand/respond to customer needs.The design of such systems aims to simulate the behavior of human customer service agents while providing faster and more accurate service.Therefore,it is crucial to study how to design effective enterprise intelligent customer service systems based on these technologies,in order to enhance competitiveness and customer experience.
artificial intelligencebig data technologyenterprise customer serviceintelligent service
NETL
NSTL
万方数据
