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社区养老服务评价指标体系研究

Research on the Evaluation Index System of Community Pension Service

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在社会老龄化背景下,社区养老作为一种重要的新兴养老模式,亟需构建客观、可行且科学有效的服务评价指标体系.从社区养老服务的特征出发,参考和借鉴已有研究成果,提出"初选-优化-赋权"三阶段构建评价指标体系的原则和思路,建立包括社区环境、设施设备水平、社区服务水平、智慧化水平和老人满意度 5 个一级指标,20 个二级指标的社区养老服务评价指标体系;并通过层次分析法进行赋权.结果表明:构建的评价指标体系能够反映社区养老服务的水平,可为我国社区养老服务水平提升提供一定参考.
Under the aging background,community pension as an important new pension model urgently needs to construct an objective,feasible,scientific and effective evaluation index system.Aiming at the characteristics of community pension service,following a new thought of"original selection-optimization-empowerment",an evaluation index system based on existing research results is constructed,which includes 5 first-level indicators,including community environment,facility and equipment level,community service level,intelligence level and elderly satisfaction level,and 20 second-level indicators.And it is empowered by analytic hierarchy process.The results showed that the constructed evaluation index system could reflect the level of community old-age service and provide some reference for the improvement of community old-age service level in our country.

community pensionserviceevaluation index system

姚远

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沈阳工程学院,辽宁 沈阳 110136

社区养老 服务 评价指标体系

沈阳市哲学社会科学专项资金资助项目

SY202228Y

2024

山东商业职业技术学院学报
山东商业职业技术学院

山东商业职业技术学院学报

影响因子:0.319
ISSN:1671-4385
年,卷(期):2024.24(5)