Current situation and influencing factors of humanistic care satisfaction of emergency patients in hospital
Objective To explore the current situation of humanistic care satisfaction of emergency patients,analyze its influencing factors,and provide suggestions and guidance for improving the quality of humanistic care service in hospital nursing.Methods A total of 156 patients admitted to the emergency department of Tianjin Beichen Hospital from September 2023 to March 2024 were selected by convenient sampling method.General data questionnaire and humanistic care satisfaction questionnaire were used to investigate the patients,and multiple linear regression was used to analyze the influencing factors of humanistic care satisfaction.Results The scores of patients'satisfaction with humanistic care were(9.23±0.89),(16.40±1.16),(20.08±1.22),(18.25±1.14),(17.39±1.10),(20.50±1.30),and the total score of satisfaction with humanistic care was(115.06±6.13).Univariate analysis showed that there were significant differences in age,marital status,family income,education level,first visit,and type of medical insurance(P＜0.05).Multiple linear regression showed that marital status,first visit or not and medical insurance type were the influencing factors of humanistic care satisfaction of emergency patients.Conclusion The satisfaction of emergency patients with humanistic care is at a medium level.In the future,attention should be paid to improving the quality of care,optimizing the way of communication,and taking better care of patients'emotional and psychological needs to improve the overall satisfaction.
NETL
NSTL
万方数据
