首页|基于可持续性的乡村康养志愿服务系统设计研究

基于可持续性的乡村康养志愿服务系统设计研究

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从服务设计视角探索实现乡村康养志愿服务可持续发展的解决方案.服务设计方法与理论,实地访谈,极端用户法调研.在用户调研的基础上,协调利益相关者需求,并针对用户在每个场景中的目标进行规划设计,搭建乡村康养志愿服务系统.志愿服务系统一定程度解决乡村康养面临困境,为今后志愿服务在制度、文化、技术方面的改进提供了依据.
RESEARCH ON THE DESIGN OF RURAL HEALTH CARE VOLUNTEER SERVICE SYSTEM BASED ON SUSTAINABILITY
To explore solutions to achieve sustainable development of rural health care volunteer service from the perspective of service design.Service Design Methods and Theory,Field Interviews,Extreme User Method Research.On the basis of user research,the needs of stakeholders are coordinated,and the user's goals in each scenario are planned and designed,and a rural health care volunteer service system is built.The study of volunteer service system is conducive to improving the problems faced by rural health care volunteer service,and provides a basis for the improvement of volunteer service in terms of system,culture and technology in the future.

Sustainable conceptVolunteersRural health volunteeringService designService system

胡子萌、李敏

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北方工业大学机械与材料工程学院

可持续理念 志愿者 乡村康养志愿服务 服务设计 服务系统

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(3)
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