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居民参与导向的社区宠物粪便回收服务系统设计

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构建以用户主动参与为导向的社区宠物粪便回收服务系统设计,促进社区环境美好,邻里和谐;文章从文献研究出发,基于服务设计的理论和方法梳理用户体验,并在此基础上展开问卷调研和用户需求分析,进行设计实践;构建强调公平公正、线上线下多触点融合与多元协作共创的社区宠物粪便回收服务系统;社区居民是推动社区宠物粪便回收服务的主要动力,以居民参与为导向的社区宠物粪便回收服务系统能够实现经济、环境、社会的可持续发展.
DESIGN OF COMMUNITY PET EXCREMENT RECYCLING SERVICE SYSTEM FOR RESIDENTS PARTICIPATION
In order to promote the beautiful community environment and harmonious neighborhood,the design of community pet feces recycling service system oriented by user active participation is constructed.Starting from the literature research,this paper combs the user experience based on the theory and method of service design,and on this basis,carries out survey and user demand analysis,and carries out design practice.Build a community pet manure recycling service system that emphasizes fairness and justice,online and offline multi-contact integration and multiple collaboration.Community residents are the main driving force to promote community pet manure recycling services.The resident participation-oriented community pet manure recycling service system can achieve sustainable economic,environmental and social development.

Pet fecesParticipation of residentsService systemSustainableCo-creation

潘全、马镇宇、潘婧

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南京工业大学艺术设计学院

宠物粪便 居民参与 服务系统 可持续 共创

江苏省高等学校哲学社会科学基金

2023SJYB0212

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(7)
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