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基于服务设计理念的大学生医美系统设计研究

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随着医美行业的快速发展,大学生医美需求呈现出快速增长趋势.本文提出基于服务设计理念的大学生医美系统设计方法,建立可及的、高效的、满意的大学生医美服务系统.通过文献调查、综合参与式观察法、深入访谈法和问卷调查法,对医美机构、有医美意向或经历的大学生的典型交互行为进行调研,分析大学生医美的创新机会点,构建相应的设计策略.研究结果为大学生医美前期与后期资源整合提供设计思路,提升大学生医美的合理性、安全性,改善大学生权益保护状况,提高医美人才、医美相关机构服务水平与利用率.
RESEARCH ON MEDICAL AESTHETIC SYSTEM DESIGN OF COLLEGE STUDENTS BASED ON SERVICE DESIGN CONCEPT
With the rapid development of the medical beauty industry,the demand for medical beauty of college students shows a rapid growth trend.This paper proposes a design method of college students'medical aesthetic system based on the concept of service design,and establishes an accessible,efficient and satisfactory college students'medical aesthetic service system.Through literature survey,comprehensive participatory observation,in-depth interview and questionnaire survey,the typical interaction behaviors of medical aesthetic institutions and college students with medical aesthetic intention or experience were investigated,the innovation opportunities of college students'medical aesthetic were analyzed,and the corresponding design strategies were constructed.The research results provide design ideas for the integration of resources in the early and late stages of medical beauty for college students,improve the rationality and safety of medical beauty for college students,improve the protection of college students'rights and interests,and improve the service level and utilization rate of medical beauty talents and medical beauty related institutions.

College studentMedical aesthetic needsService designSystem designService level

厦门大学创意与创新学院

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大学生 医美需求 服务设计 系统设计 服务水平

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(8)