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基于场景理论的病区物流机器人设计策略

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为医院病区提供更好的物流配送服务效率和用户体验,助力病区服务实现智能化、数字化升级。利用场景化设计流程与方法,提出场景驱动下的病区物流机器人产品系统设计流程。在场景构成要素模型引导下挖掘和梳理病区物流场景设计需求,推导出产品系统设计定位。探索场景化视角下病区物流机器人需要从物流功能性,场景适应性,服务数字化以及人机交互体验四个维度展开的设计策略。为公共场景下智能设备的设计研究提供新思路。
THE DESIGN STRATEGY OF WARD LOGISTICS ROBOT BASED ON THE THEORY OF SCENES
Provide better logistics and distribution service efficiency and user experience for hospital wards,and help ward services achieve intelligent digital upgrades.Using the scenario-based design process and method,the scenario-driven logistics robot product system design process of the ward is proposed.Under the guidance of the scene composition element model,the logistics scene design requirements of the ward are excavated and sorted out,and the product system design positioning is derived.Exploring the design strategy of logistics robots in the ward from the perspective of scenario-based construction needs to be carried out from the four dimensions of logistics functionality,scene adaptability,service digitalization and human-machine experience.Provide new ideas for the design and research of smart devices in public scenarios.

Hospital wardLogistics robotProduct designScene theoryScene thinking

徐进、巩淼森

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江南大学设计学院

医院病区 物流机器人 产品设计 场景理论 场景思维

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(8)