RESEARCH ON THE DESIGN STRATEGY OF ONLINE PUBLIC BENEFIT PLATFORMS UNDER THE PERSPECTIVE OF COLLABORATIVE SERVICES
To conduct case studies on domestic and foreign Internet public welfare platforms,and derive design strategies for public welfare collaboration platforms to guide practice.Use case analysis method to analyze the service characteristics of online collaborative public welfare platforms,and propose corresponding design strategies.Highly free and low-cost collaborative relationships;collaborative interactions with diverse participation and technology empowerment;and a collaborative experience that emphasizes mutual benefit and value recognition are the key features of the Internet public welfare platform.According to the chronological order of the occurrence of public welfare services,focusing on the three elements of collaborative relationship,collaborative interaction,and collaborative experience,the collaborative service characteristics of the public welfare platform are summarized,and based on the characteristics,three stages of collaborative relationship construction,collaborative interaction occurring,and collaborative experience continuation are extracted.design strategies to provide reference and guidance for future research.
Internet public serviceCollaborative servicesPublic welfare platformInteractive designDesign strategies
国家科技期刊平台
NSTL
万方数据
