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门诊静脉采血自动按压止血器设计研究

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针对门诊人工静脉采血现状,从产品设计的角度,探究提高止血质量,优化患者体验的设计途径.采用观察法收集现场及患者信息,通过用户旅程图洞悉患者痛点和需求,使用层次分析法计算各项设计要素的权重.提出能够帮助患者解放双手、正确按压、防止屈肘的止血器设计构想,并完成"自动按压止血器"的概念设计.首先,止血产品应该由患者独立使用,患者的"无意识"屈肘需要作为重要痛点在设计中充分考虑;然后,止血产品应该实现自动按压功能,其止血质量可以根据各项设计要素的权重进行把控.
RESEARCH ON DESIGN OF AUTOMATIC COMPRESSION HEMOSTAT IN OUTPATIENT VENOUS BLOOD COLLECTION
Aiming at the current situation of manual outpatient venous blood collection,this study explores design ways to improve the quality of hemostasis and optimizes the patient experience from the product design perspective.Used the observation method to collect scene and patient information,gained insights into patient pain points and needs through the customer journey map,and used the hierarchical analysis process to calculate the weights of each design element.Proposed a design concept for a hemostat that helps patients to free their hands,press correctly,and prevent flexing of the elbow,and completed the conceptual design of the'Automatic Compression Hemostat'.First,hemostasis products should be used independently by patients,and patients'unconscious elbow flexion needs to be fully considered as an important pain point in the design;then,hemostasis products should realize the function of automatic compression,and its hemostasis effect could be controlled according to the importance of each design element.

Observation methodCustomer journey mapAnalytic hierarchy processProduct designVenous blood collectionHemostasis by compression

范寅寅、周鑫海、伍稷偲

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西南民族大学建筑学院

观察法 用户旅程图 层次分析法 产品设计 静脉采血 按压止血

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(16)