DESIGN AND PRACTICE OF SERVICE SYSTEM FOR COLLEGE ENTREPRENEURSHIP COMPETITIONS UNDER THE DOUBLE DIAMOND MODEL
This study explores the design practices of the support service system for university entrepreneurial competitions,aiming to enhance students'entrepreneurial spirit and abilities through the optimization of competition service mechanisms via informational services.Guided by the Double Diamond model of service design,this paper divides the construction of the entrepreneurial competition support service system into four phases:"Discover-Define-Develop-Deliver".Through interviews,surveys,and field observations,the needs and pain points of students and teachers in entrepreneurial competitions are collected and analyzed.Tools such as user journey maps,service blueprints,and stakeholder maps are utilized to design and optimize the support system for entrepreneurial competitions.By integrating the diverse needs of stakeholders within the entrepreneurial competition system,the service system based on entrepreneurial competitions was reconstructed.System function planning for the entrepreneurial competition support system was conducted based on user needs,along with the design of system service blueprints and product prototypes.The system services were optimized based on feasibility tests of the product prototypes by users.Utilizing the Double Diamond model,this paper practices the design of the support service system for entrepreneurial competitions,offering new ideas and methods for the optimization and development of university entrepreneurial competition services.This system effectively addresses the challenges and issues faced by students in entrepreneurial competitions,enhances their entrepreneurial spirit and abilities,and contributes to the construction of a university entrepreneurial education ecosystem.