首页|Z世代需求下新零售商业空间情感化设计策略研究

Z世代需求下新零售商业空间情感化设计策略研究

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为了满足当下Z世代群体的情感需求,弥补传统零售商业空间的不足,探索情感化设计在新零售空间中的表达方式.通过问卷调研,分析Z世代在新零售商业空间中的需求现状,以B+Tube油罐智能新零售美妆集合店为例,提出了其空间优化策略.明确Z世代群体的文化需求、社交需求、体验需求3类需求,从情感3层次理论出发给出新零售商业空间的情感化设计方案.期望能够丰富Z世代群体的情感体验,增强其归属感和满足感,为新零售空间相关研究提供可靠的参考.
RESEARCH ON EMOTIONAL DESIGN STRATEGIES FOR NEW RETAIL COMMERCIAL SPACES UNDER THE NEEDS OF GENERATION Z
In order to meet the emotional needs of the current Generation Z group,make up for the shortcomings of traditional retail commercial space,and explore the expression of emotional design in new retail space.Through a questionnaire survey,the current demand situation of Generation Z in the new retail commercial space was analyzed.Taking the B+Tube oil tank smart new retail beauty collection store as an example,its space optimization strategy was proposed.The cultural needs,social needs,and experiential needs of Generation Z are clarified,and an emotional design plan for the new retail commercial space is given based on the three-level theory of emotion.It is expected to enrich the emotional experience of Generation Z,enhance their sense of belonging and satisfaction,and provide a reliable reference for related research on new retail space.

Generation ZNew retailCommercial spaceEmotional designSocial experience

唐海涛、管雪松

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南京林业大学艺术设计学院

Z世代 新零售 商业空间 情感化设计 社交体验

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(20)