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基于KANO的快递包装回收设备设计

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本文从可持续发展理念出发,基于快递物流网点的实际运营情况调研,分析市场潜在需求和消费者的需求偏好,构建符合多方利益的可持续快递包装回收体系.运用观察法、问卷调研法进行用户行为、回收流程的调研,结合Kano模型对需求进行属性划分和优先级排序,进行设计实践,将用户的需求转化为设计要素,以期为未来包装回收设备的设计研究提供新视角、新思路.
KANO-BASED EXPRESS PACKAGING RECYCLING EQUIPMENT DESIGN
Based on the concept of sustainable development,this paper analyzes the potential market demand and consumer demand preference based on the actual operation of express logistics points,and constructs a sustainable express packaging recycling system that meets the interests of multiple parties.In order to provide new perspectives and new ideas for the design and research of packaging recycling equipment in the future,the observation method and questionnaire survey method were used to investigate user behavior and recycling process,and the Kano model was combined to divide and prioritize the requirements.

Kano modelRequirement analysisExpress packagingRecycling equipmentDesign innovation

年子涵、尹睿婷

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昆明理工大学艺术与传媒学院

Kano模型 需求分析 快递包装 回收设备 快递包装回收设备设计

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(21)