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基于扎根理论与用户体验模型的大学生情绪关怀APP设计研究

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文章将扎根理论和用户体验模型结合应用于大学生情绪关怀App的设计中,以应对当前大学生日益增长的心理健康问题.本研究首先使用扎根理论这一质性研究法凝练出产品的真实需求,随后又根据用户体验模型,统筹设计了App的整体结构和功能.文章所提出的将扎根理论与用户体验模型相结合的研究方法,不仅能提升App设计的专业性,精准客观地提取用户需求,还能提升设计的完整性和一致性,维护App的用户体验.由于两者结合的方法在交互和心理管理领域的应用尚未充分展开,因此文章也为未来相关领域的研究提供了一个新思路.
A STUDY ON THE DESIGN OF AN EMOTIONAL SUPPORT APP FOR COLLEGE STUDENTS BASED ON GROUNDED THEORY AND USER EXPERIENCE
This paper combines grounded theory and user experience model in the design of emotional care App for college students to cope with the growing mental health problems of college students.This study first uses grounded theory,a qualitative research method,to condense the real needs of the product,and then comprehensively designs the overall structure and functions of the App based on the user experience model.The research method proposed in this article that combines grounded theory with the user experience model can not only improve the professionalism of App design,accurately and objectively extract user needs,but also improve the integrity and consistency of the design and maintain the user experience of the App.Since the application of the combined method in the field of interaction and psychological management has not yet been fully developed,this article also provides a new idea for future research in related fields.

Grounded theoryUser experience modelInterface designEmotional supportCollege students

刘晨汐、赵静、王子丹、蒋铭松

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北京工业大学艺术设计学院

扎根理论 用户体验模型 界面设计 情绪关怀 大学生

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(22)