首页|心流理论视角下的糖尿病足患者防治服务系统设计研究

心流理论视角下的糖尿病足患者防治服务系统设计研究

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探索能满足糖尿病足患者基本防治需求,并触发其心流体验的防治服务系统设计方法。对心流理论和服务设计的相关概念进行综述研究。明确心流理论介入糖尿病足患者防治服务系统设计的研究价值与可行性,将心流理论与服务设计相结合,基于心流理论3个阶段构建了心流理论视角下的服务系统设计流程,并应用于糖尿病足患者防治服务系统设计中。得到了可用、准确,具有一定参考价值的心流理论视角下的服务系统设计流程,同时基于此服务设计流程开发了能满足糖尿病足患者对防治服务需求的社区医院糖尿病足防治系统,包括检测设备、移动护足设备,以及糖尿病足防治管理软件。合理地将心流理论应用于服务设计中,可以得到一套明确的服务设计实践步骤和评估标准,应用于糖尿病足系统设计案例中,为糖尿病足防治提供了新的发展方向,为未来深入拓展疾病防治服务形式提供了一定参考。
RESEARCH ON THE DESIGN OF PREVENTION AND TREATMENT SERVICE SYSTEMS FOR DIABETIC FOOT PATIENTS FROM THE PERSPECTIVE OF FLOW THEORY
To explore a design method for a prevention and treatment service system that meets the basic needs of diabetic foot patients and triggers their flow experience.A comprehensive review of the concepts of flow theory and service design was conducted.The research value and feasibility of integrating flow theory into the design of prevention and treatment service systems for diabetic foot patients were clarified.Flow theory was combined with service design,and a service system design process based on the three stages of flow theory was constructed and applied to the design of prevention and treatment service systems for diabetic foot patients.A service system design process from the perspective of flow theory was obtained,which is usable,accurate,and of certain reference value.At the same time,based on this service design process,a community hospital diabetic foot prevention and treatment system was developed to meet the prevention and treatment service needs of diabetic foot patients,including detection equipment,mobile foot care devices,and diabetic foot prevention and treatment management software.Reasonably applying flow theory to service design can yield a set of clear service design practices and evaluation criteria.Applied to the case of diabetic foot system design,it provides a new direction for the prevention and treatment of diabetic foot and offers a certain reference for future in-depth exploration of disease prevention and treatment service forms.

Flow theoryDiabetic footService designPrevention and treatment service systemUser experience

李晓英、杨雅娴、李光然

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湖北工业大学工业设计学院

心流理论 糖尿病足 服务设计 防治服务系统 用户体验

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(23)