首页|空间叙事在特殊教育学校应急服务中的策略研究

空间叙事在特殊教育学校应急服务中的策略研究

扫码查看
用户行为作用于空间,通过自身感官充分利用空间中的一切信息完成行为目的。空间叙事使用户的时间线立体重构,将空间叙事应用在用户旅程地图分析中,通过多样叙事手段及多重叙事空间对某项服务中的典型用户进行分析,构建用户多层次空间旅程地图,能够挖掘出服务前、服务中和服务后不同空间中用户的记忆、经验和情感,有助于引起对某一服务环节的本质性思考,改善了现有方法的单一性,从根本上解决了服务难题并提升用户体验,将此方法运用在特殊教育学校的应急服务设计中,通过挖掘用户特点、对用户作用的多层次空间分析,提出了有效的应急服务策略。
A STRATEGIC STUDY OF SPATIAL NARRATIVES IN EMERGENCY SERVICES IN SPECIAL EDUCATION SCHOOLS
User behavior acts on the space,making full use of all the information in the space to accomplish the purpose of behavior through their own senses.Spatial narrative enables three-dimensional reconstruction of the user's timeline.Applying spatial narrative in the analysis of user journey maps,analyzing typical users in a service through various narrative means and multiple narrative spaces,and constructing multi-level spatial journey maps of the users can tap into the memories,experiences,and emotions of the users in different spaces before,during,and after the service,which can help to induce essential thinking about a certain service link,improve the singularity of existing methods,and fundamentally solve service problems and improve user experience.It improves the singularity of the existing methods,fundamentally solves the service challenges and enhances the user experience,and applies this method to the design of emergency services in special education schools,and proposes an effective emergency service strategy by mining the user characteristics and the multi-level spatial analysis of the user's role.

Spatial narrativesUser spaceSpecial education schoolsEmergency servicesSystem design

王婉宁、杨梅、刘欣

展开 >

山东科技大学艺术学院

空间叙事 用户多层次空间 特殊教育学校 应急服务 系统设计

2024

设计
中国工业设计协会

设计

影响因子:0.519
ISSN:1003-0069
年,卷(期):2024.37(24)