Vehicle Recall Evaluation Method Based on Questionnaire Survey
Recall is an internationally recognized vehicle safety regulatory system,and the recall effectiveness assessment is a comprehensive evaluation process to assess the effectiveness of recall activities in eliminating defects.Its results objectively reflect the entire process of producer recall activities,and are crucial for the implementation of recalls.This paper aims to study the evaluation method of automobile recall effectiveness based on questionnaire surveys.Starting from practical applications,it explores the technical scheme of conducting automobile recall effectiveness assessments through questionnaire survey methods,and elaborates on the main process of questionnaire surveys,including key links such as scheme design,questionnaire delivery,and data management.Through a case of airbag recall of a joint venture brand vehicle,the application of questionnaire survey methods in automobile recall effectiveness evaluation is demonstrated.Through the questionnaire survey analysis,it is found that there are problems such as insufficient recall notification arrival rate and the need to improve the reliability of recall measures,which provide effective support for recall regulatory decisions.Practical results show that it can provide technical support for automobile recall effectiveness evaluation work.