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上海政务服务"一网通办"标准化建设路径研究

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本文剖析了标准化支撑政务服务"一网通办"的作用及相关政策要求,总结了政务服务"一网通办"标准化建设成效和存在问题,构建了上海政务服务"一网通办"标准体系框架,并提出了深化上海政务服务"一网通办"标准化建设的对策建议.
Study on Standardization Construction Path of Online-onsite Convenient Government Services in Shanghai
This paper analyzes the role of standardization in supporting the online-onsite convenient government services and relevant policy requirements,summarizes the effects and existing problems of the standardization work in this aspect,constructs a standards system framework of online-onsite convenient government services in Shanghai,and proposes countermeasures and suggestions to deepen the standardization work in this aspect.

online-onsite convenient government servicesstandardizationconstruction path

康俊生、韩晶、张召翠、晏绍庆

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上海市质量和标准化研究院

政务服务"一网通办" 标准化 建设路径

上海市市场监督管理局政策研究课题

20230219

2024

标准科学
中国标准化研究院 中国标准化协会

标准科学

影响因子:0.32
ISSN:1674-5698
年,卷(期):2024.(4)
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