Based on the pilot of long-term care insurance system,combined with the business practice in many places,this paper analyzes the needs and expectations of relevant parties such as contractors,medical insurance management departments,and families of disabled people from the perspective of standardization and improvement of management efficiency and service level.It then proposes the basic ideas and main framework for constructing the service standards system of long-term care insurance,and puts forward the suggestion to the standards system implementation.
关键词
长期护理保险/经办服务/标准体系
Key words
long-term care insurance/transaction management/standards system