Exploration and Practice of Building AI Operation and Maintenance Robot based on NLP Technology
In order to study the application of AI technology in network operation and maintenance,this paper proposes a scheme to build an AI operation and maintenance robot based on natural language processing(NLP)technology.The scheme utilizes advanced models such as BERT and TextCNN to realize O&M intent recognition and operation automation,and combines with knowledge graph modeling network information to improve O&M efficiency.Through the application and effect analysis in Guizhou Mobile,the results point out that the scheme significantly improves the operation and maintenance efficiency,accuracy and reliability.
AI operation and maintenance robotnatural language processingBERTTextCNNknowledge graph
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