User demand design for urban power supply services based on the KANO-AHP model
The extraction and analysis of user needs is one of the core elements in design.The design path from user need extraction to product design under the guidance of the KANO-AHP model was mainly explored,and it was verified with a case study of urban power supply services.By applying the model,ways were found for handling diverse user needs in design,providing a quantitative data processing path for similar product design processes and decision-making,making the design process more coherent and reliable.
demand analysisKANO modelAHP modelurban power supply services