Archives is one of the important institutions in the public cultural service sector.It is an important goal of archives to better play their own cultural values and create service products that meet people's needs.This paper uses the method of literature research to study the changes in the service concept of public archives under the guidance of value co-creation theory,such as paying attention to the needs of archives users and paying attention to the user experience of archives.This paper discusses how public archives can realize new creative services by co-creating cultural space value,interactive experiential cultural creative product value,archival information resource value and archival information security value.
关键词
价值共创/公共档案馆/创新服务
Key words
value co-creation/Public archives/Innovative service
维普
万方数据