Research on User Characteristics of Public Charging Piles from Perspective of New Energy Economy Development
During the 14th Five-Year Plan period,China's new energy vehicle industry has developed rapidly.Charging and swapping,as a more efficient,intensive,and low-carbon energy supplement mode,has higher energy conversion efficiency compared to fossil fuels.Moreover,the intelligent management function of public charging piles can also bring energy-saving benefits.Based on national policies,a research was conducted on the satisfaction of new energy vehicle owners with the use of public charging piles.The satisfaction of vehicle owners with charging piles is divided into five dimensions:overall,quality,convenience,price,and experience.A structural equation was established to analyze the impact of each dimension on the overall satisfaction of public charging piles.The results show that the direct factors affecting residents'satisfaction with public charging piles are quality,price,convenience,and experience,with experience having the greatest impact on satisfaction with public charging piles.Finally,it was proposed to start with the safety and quality of charging piles,user demands,and suggestions from car owners,and establish a collaborative mechanism between the government and operational platforms to provide support for the development of new energy charging piles.
public charging pileuser characteristicssatisfactionsafety and qualityuser demand