目的 基于技术接受模型，探讨住院患者对智慧病房的认知与使用体验，为智慧病房的推广和优化建设提供决策信息和参考依据。 方法 基于技术接受模型，自制住院患者智慧病房认知与体验评价问卷，并评价其信度。采用横断面研究方法，便利选取2022年1—4月在山西省"136"兴医工程10个领军临床专科智慧病房住院的368例患者为研究对象，运用住院患者智慧病房认知与体验评价调查问卷进行调查研究。 结果 368例患者中，男148例，女220例，年龄18~70岁。该调查问卷总体Cronbach α系数为0.887，具有良好的信度。住院患者对智慧病房的认知及体验评价中，在感知有用性、感知易用性、感知安全性、使用态度和使用意愿5个维度得分分别为（4.76 ± 0.38）、（4.75 ± 0.46）、（4.72 ± 0.19）、（4.73 ± 0.55）、（4.77 ± 0.27）分；其中非常同意的比例最高达80.16%（295/368）。对智慧病房的总体满意度得分为（4.76 ± 0.35）分，很满意的比例最高达79.35%（292/368）。 结论 智慧病房系统应用于住院患者的护理工作中有助于优化患者就医服务体验，提高住院满意度。 Objective To explore the cognition and use experience of residents based on technical acceptance model, and provide decision-making information and reference for the promotion and optimization construction of the smart ward. Methods Based on the technical acceptance model, the research team made cognitive and experience evaluation questionnaire of hospitalization patients of the smart wards and evaluated its reliability. By adopting cross-sectional research methods, 368 patients who were hospitalized in the smart wards of the 10 leading clinical specialty in"136" Xingyi Project in Shanxi Province were selected as research objects from January to April 2022. The cognitive and experience evaluation questionnaire of hospitalization patients of the smart wards were used to conduct investigations and research. Results Among 368 patients, male 148 cases, female 220 cases, aged 18 to 70 years old. The overall Cronbach α coefficient of the questionnaire was 0.887, which had a good degree of reliability. In the cognition and experience evaluation of the smart wards, the five dimensions of perception of usefulness, perception of ease of use, perception safety, attitude and willingness to use were (4.76 ± 0.38),(4.75 ± 0.46), (4.75 ± 0.46), (4.72 ± 0.19), (4.73 ± 0.55), (4.77 ± 0.27) points respectively, the proportion of "very agreed" was 80.16% (295/368) the overall satisfaction of the smart wards scored (4.76 ± 0.35) points, the proportion of "very satisfied" was 79.35% (292/368). Conclusions The application of the smart ward in the nursing work of inpatients will help optimize the patients′ medical service experience and improve the satisfaction of hospitalization.
A study on the cognitive and experience evaluation of "136" leading clinical patients in Shanxi province on the smart ward based on the technology acceptance model
Objective To explore the cognition and use experience of residents based on technical acceptance model, and provide decision-making information and reference for the promotion and optimization construction of the smart ward. Methods Based on the technical acceptance model, the research team made cognitive and experience evaluation questionnaire of hospitalization patients of the smart wards and evaluated its reliability. By adopting cross-sectional research methods, 368 patients who were hospitalized in the smart wards of the 10 leading clinical specialty in"136" Xingyi Project in Shanxi Province were selected as research objects from January to April 2022. The cognitive and experience evaluation questionnaire of hospitalization patients of the smart wards were used to conduct investigations and research. Results Among 368 patients, male 148 cases, female 220 cases, aged 18 to 70 years old. The overall Cronbach α coefficient of the questionnaire was 0.887, which had a good degree of reliability. In the cognition and experience evaluation of the smart wards, the five dimensions of perception of usefulness, perception of ease of use, perception safety, attitude and willingness to use were (4.76 ± 0.38),(4.75 ± 0.46), (4.75 ± 0.46), (4.72 ± 0.19), (4.73 ± 0.55), (4.77 ± 0.27) points respectively, the proportion of "very agreed" was 80.16% (295/368) the overall satisfaction of the smart wards scored (4.76 ± 0.35) points, the proportion of "very satisfied" was 79.35% (292/368). Conclusions The application of the smart ward in the nursing work of inpatients will help optimize the patients′ medical service experience and improve the satisfaction of hospitalization.
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