首页|领导的真诚能促进员工的合作吗?基于行为剧本理论视角

领导的真诚能促进员工的合作吗?基于行为剧本理论视角

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近年来,职场上的真诚逐渐受到研究者们的关注,但研究者们大多关注员工个体真诚对其自身工作状态和行为的促进作用,较少探究真诚在上下级关系中对他人的影响,以及真诚在促进关系行为中所发挥的作用.基于行为剧本理论,采用3个子研究考察了领导真诚、员工合作行为和领导语境沟通取向之间的关系.两项情境启动实验和一项问卷调查的研究结果显示,领导真诚不仅能够显著预测员工与领导的合作行为,并且能够正向影响员工与同事的合作行为.领导语境沟通取向在领导真诚与领导合作之间的关系中起调节作用.研究结果揭示了领导真诚特质的组织效益,为促进领导真诚表达和员工合作行为提供了相应的实践建议.
Can Leaders'Sincerity Promote the Cooperation of Employees?Based on the Perspective of Behavioral Script Theory
In recent years,sincerity in the workplace has gradually attracted the attention of researchers,but most researchers focus on the positive effects of employees'sincerity on their own work status and behavior,and there is a lack of attention to the influ-ence of sincerity on others in the relationships between leaders and subordinates,as well as the role of sincerity in promoting coopera-tive behavior.Based on the behavioral script theory,three studies were used to examine the relationships between leaders'sincerity,employees'cooperation,and contextual communication orientation.The results of two situational experiments and one questionnaire survey showed that the sincerity of leaders not only significantly predicted employee-leader cooperation,but also positively predicted employee-colleague cooperation.The contextual communication orientation played a moderating role between the relationship of the sincerity of leaders and employee-leader cooperation.The findings reveal the organizational benefits of the sincerity of leaders and provide practical suggestions for promoting leaders'sincere expression and employees'cooperation.

leaders'sincerityemployees'cooperative behaviorcontextual communication orientationbehavioral script theory

李成彦、黄崇蓉、孙柳琦

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上海师范大学人力资源管理系,上海 200234

上海师范大学心理学院,上海 200234

领导真诚 员工合作行为 领导语境沟通取向 行为剧本理论

国家自然科学基金面上项目

71971141

2024

商业经济与管理
浙江工商大学

商业经济与管理

CSTPCDCSSCICHSSCD北大核心
影响因子:1.7
ISSN:1000-2154
年,卷(期):2024.(2)
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