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新零售情景下企业零售数字化转型与绩效提升路径

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在数字化转型浪潮中,零售作为挖掘消费方式、创新营销手段、构筑商业业态的重要环节,逐步成为企业数字化转型的前沿.结合"新零售"特征,运用DEA-Tobit模型检验零售数字化转型对企业绩效的影响,研究发现:零售数字化转型通过提高供需匹配效率、降低成本费用、增强研发能力等三条路径提高企业的经营效率、规模效率与技术水平,带动企业绩效提升.其中,企业零售数字化转型对经营效率提升作用最大,规模效率次之,技术进步最小.此外,数字化转型在地区间、产业间、企业间等存在广泛的不平衡性.据此,应合理评估企业零售数字化转型的作用,正视企业零售数字化转型发展的不均衡性,注重政策配套,进而推动企业高质量发展.
The Digital Transformation and Performance Improvement Path of Enterprise Retail Under the New Retail Scenario
In the wave of digital transformation,retail,as an important link in exploring consumption patterns,innovating marketing methods,and building commercial formats,has gradually become the forefront of enterprise digital transforma-tion.Based on the characteristics of"new retail",the DEA Tobit model is used to test the impact of retail digital trans-formation on enterprise performance.The results show that retail digital transformation improves the operational efficien-cy,scale efficiency,and technological level of enterprises through three paths:improving supply and demand matching efficiency,reducing costs and expenses,and enhancing research and development capabilities,driving the improvement of enterprise performance.Among them,the digital transformation of retail has the greatest impact on improving opera-tional efficiency,followed by scale efficiency and technological progress.In addition,there is a widespread imbalance in digital transformation among regions,industries,and enterprises.Based on this,it is necessary to reasonably evaluate the role of retail digital transformation,face the imbalance of retail digital transformation development,pay attention to policy support,and promote high-quality development of enterprises.

new retaildigital transformationenterprise performancehigh quality development

张敏、陈志成

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山东大学 经济学院,济南 250100

山东青年政治学院 经济管理学院,济南 250103

山东社会科学院 经济研究所,济南 250002

新零售 数字化转型 企业绩效 高质量发展

国家社会科学基金青年项目山东省自然科学基金青年项目云南省教育厅科学研究基金项目

20CJL016ZR2023QG1262022J0035

2024

商业研究
哈尔滨商业大学 中国商业经济学会

商业研究

CSTPCDCSSCICHSSCD北大核心
影响因子:1.012
ISSN:1001-148X
年,卷(期):2024.(5)