Research and Practice on Intelligent Operation and Maintenance of Home Broadband Quality Based on Problem Proactive Perception
This article addresses the problems of low automation,high proportion of repetitive work,and functional fragmentation in the operation and maintenance process of traditional home broadband networks.It proposes how to adopt an active perception and self inspection autonomous closed-loop system for the entire process of home broadband problems,and integrate IT based self execution methods to create a one-stop quality self operation and maintenance capability,achieving self identification,self positioning,self processing,and self execution of home broadband problems,Transforming from passive operation and maintenance waiting for customer complaints to active operation and maintenance identifying,discovering,and solving problems,significantly enhancing the ability to identify and analyze anomalies in the home wide network,and providing reference for the refined and intelligent operation and maintenance of home wide network quality.
home broadbandnetwork qualityactive perceptionintelligent operation and maintenance
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